We’re proud to announce that Mark Kelbaugh, Vice President of Special Loans at Cornerstone Servicing, has been named a 2025 HousingWire Insider. This award honors operational leaders whose strategic thinking, execution, and innovation drive the housing industry forward—and Mark embodies that excellence.
Mark’s leadership drives continuous evolution amid growing demand for non-conventional products—including HELOC, home equity investment (HEI), closed-end second liens and non-QM. Mark leads ongoing operational enhancements that proactively anticipate client needs, delivering tailored, high-performing solutions that support customer retention and growth. With more than 30 years of industry experience, his knowledge and perspective have been pivotal in establishing Cornerstone as a subservicing partner of choice in today’s complex residential lending landscape.
“I’m grateful to be recognized as a HousingWire Insider,” Mark said. “This award honors the efforts of our entire Special Loans team, and the trust our clients place in us to support specialty products with precision, care, and innovation.”
Over the past year, Mark has led key initiatives that not only streamline operations but directly enhance the homeowner experience, from refining compliance and risk management processes to launching new HEI products and improving our homeowner portal features. His operational leadership was instrumental in Cornerstone’s recognition as a Primary Home Equity/Second Lien Specialty Servicer by Fitch Ratings in 2024.
Known for his calm leadership, collaborative mindset, and sharp operational insight, Mark plays a vital role in Cornerstone’s ability to meet the needs of today’s evolving lending landscape. His expertise continues to strengthen our reputation as a trusted and agile subservicing partner.