Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. In this edition, Craig Boomer, our Vice President of Collections and Loss Mitigation, shares ways we support homeowners who are navigating hardships and unique aspects of our team and culture that set Cornerstone Servicing apart as a subservicer. How …
INSIDE THE TALENT FORGE: Recruiting Brilliance and Beyond
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. In this edition, we sat down with Matt Bidelman to explore how he is making an impact as a recruiter, the distinctive culture at Cornerstone, and the dynamic landscape of mortgage servicing. How does your team continuously improve our …
COMMUNICATING EXCELLENCE: Agile, Engaging and Transformative
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. We sat down with Deana Delaura to explore her role as Communications Project Manager and our approach to crafting helpful and compliant homeowner communications as the mortgage industry evolves. How does your team continuously improve our support for people …
We Empower: 2 Decades of Excellence
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. Eva Moody, a committed quality evaluator within our Business Controls team, has been a friendly face at Cornerstone for an impressive 20 years. In this edition, we delve into Eva’s role, her reflections on Cornerstone’s culture, and more. How …
Pioneering Data: Innovate, Transform, Improve, Repeat
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. In this edition, Patrick Garcia of our Data & Analytics team shares a few ways our culture and drive to do things differently are shaping the experiences we create for homeowners and our subservicing clients. How is your team …
Fueling Excellence: Empowering Through Education
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of homeowners and our subservicing clients. Continuous training and development is fundamental to our mission, strategy, and success as a subservicing partner. Spencer Martin, our Manager of Servicing Education, plays a big role in helping our organization constantly learn, improve and evolve. Learn …
We Empower: Keeping Pace With Clients’ Needs
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of homeowners and our subservicing clients. As part of our Project Management team, Kody Stafford shepherds a range of business-critical projects from kickoff to launch. From onboarding new clients and products to implementing new digital solutions that improve homeowner and client experiences, learn …
Heart for Service: Empowering Homeowners Through Superior Care
December 6, 2023 | Our We Empower series explores the variety of ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. Today, we’re proud to highlight Lexine James, a dedicated member of our Customer Care team, and her innate passion for serving others. Learn what drives Lex to build trust, exceed expectations, enrich …