How does your team continuously improve our support for the people we serve as the market evolves? I oversee our servicing technology ecosystem, focusing on our platform and its various modules. My team ensures smooth application maintenance and integration with other systems to optimize data flow and operational efficiency. For example, we actively monitor communications from our technology partners regarding …
Navigating Hardships: Communication, Education and Support
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. In this edition, Craig Boomer, our Vice President of Collections and Loss Mitigation, shares ways we support homeowners who are navigating hardships and unique aspects of our team and culture that set Cornerstone Servicing apart as a subservicer. How …
INSIDE THE TALENT FORGE: Recruiting Brilliance and Beyond
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. In this edition, we sat down with Matt Bidelman to explore how he is making an impact as a recruiter, the distinctive culture at Cornerstone, and the dynamic landscape of mortgage servicing. How does your team continuously improve our …
COMMUNICATING EXCELLENCE: Agile, Engaging and Transformative
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. We sat down with Deana Delaura to explore her role as Communications Project Manager and our approach to crafting helpful and compliant homeowner communications as the mortgage industry evolves. How does your team continuously improve our support for people …