How does your team continuously improve our support for the people we serve as the market evolves? I oversee our servicing technology ecosystem, focusing on our platform and its various modules. My team ensures smooth application maintenance and integration with other systems to optimize data flow and operational efficiency. For example, we actively monitor communications from our technology partners regarding …
See you at MBA’s Secondary & Capital Markets Conference in NYC?
Cornerstone Servicing is gearing up for the Mortgage Bankers Association’s Secondary and Capital Markets Conference & Expo in New York City, which runs from May 19-22, 2024. We’re excited to set up shop in The HUB Expo and hope to see you there! Our President Toby Wells will be there alongside Jesse Roth, head of Business Development, Walt Kieschnick, head of our Default …
Navigating Hardships: Communication, Education and Support
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. In this edition, Craig Boomer, our Vice President of Collections and Loss Mitigation, shares ways we support homeowners who are navigating hardships and unique aspects of our team and culture that set Cornerstone Servicing apart as a subservicer. How …
INSIDE THE TALENT FORGE: Recruiting Brilliance and Beyond
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. In this edition, we sat down with Matt Bidelman to explore how he is making an impact as a recruiter, the distinctive culture at Cornerstone, and the dynamic landscape of mortgage servicing. How does your team continuously improve our …
COMMUNICATING EXCELLENCE: Agile, Engaging and Transformative
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. We sat down with Deana Delaura to explore her role as Communications Project Manager and our approach to crafting helpful and compliant homeowner communications as the mortgage industry evolves. How does your team continuously improve our support for people …
Dana Abernathy, CMB, Honored With Prestigious Herschel Greer Memorial Award
The Nashville Mortgage Bankers Association (NMBA) recently honored Cornerstone Servicing’s Dana Abernathy, CMB, with its elite Herschel Greer Memorial Award. This distinction is the highest honor the NMBA can bestow on any member, with only 12 recipients throughout its history. Dana is the first to receive this award since 2002. We are tremendously proud of her many accomplishments and grateful …
The Mortgage Note Features Cornerstone Servicing’s Toby Wells on Retention
March 13, 2024 | The Mortgage Note recently talked to Cornerstone Servicing President Toby Wells about challenges consumers face in today’s economic environment and how a third party subservicer can help lenders best support and retain their home lending customers. While mortgage industry leaders hope for improvements after a tough year in 2023, Toby noted, there are also concerns about …
Stacy Speas Honored Among ‘Women of Inspiration’ in the Mortgage Industry
The honor recognizes Stacy as an impactful leader, fervent advocate for others, and catalyst for innovation in the evolving mortgage industry. We are proud of her ongoing transformative impact on Cornerstone Servicing, which touches every homeowner and lending organization we serve. Asked about her personal mantra, Stacy shared: “Throughout my career, my guiding philosophy has been ‘all work is work …
We Empower: 2 Decades of Excellence
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. Eva Moody, a committed quality evaluator within our Business Controls team, has been a friendly face at Cornerstone for an impressive 20 years. In this edition, we delve into Eva’s role, her reflections on Cornerstone’s culture, and more. How …
Let’s Meet at MBA’s 2024 Servicing Solutions Conference & Expo
Will you be in Orlando February 20-23 for the Mortgage Bankers Association’s Servicing Solutions Conference & Expo? The Cornerstone Servicing team would love to connect, share servicing best practices, and brainstorm ways we can help your organization improve customer satisfaction, performance, and retention across its servicing portfolio. Let’s meet! Subservicing you can bank on. As a subservicing partner, Cornerstone Servicing …