The decision to outsource loan servicing or transition to a new subservicer is never taken lightly. For credit unions, member experience is paramount: every payment, escrow analysis, and service interaction can reinforce trust. So when operational challenges, regulatory complexity, or rising member concerns signal that change may be necessary, leaders face a difficult question: How do we protect the member …
Cornerstone’s Stacy Speas on the Growth of Non-QM Lending
No longer a fringe product, Non-QM lending is a critical growth channel shaping today’s housing finance landscape. As borrower needs diversify and investor activity remains strong, business-purpose loans are playing an increasingly central role. In two recent media interviews, Cornerstone Servicing’s Stacy Speas, Senior Vice President of Operations, shared insights with Scotsman Guide and HousingWire on how these segments are evolving and what lenders, investors, and subservicers should be paying attention to as the market moves forward. Non-QM’s Expanding Role in …