What role does AI play in the future of servicing? Toby Wells, President of Cornerstone Servicing, recently spoke with National Mortgage News about what AI will look like in servicing in 2026, and why today’s technology bears little resemblance to what servicers were working with just a few years ago. Rather than rigid, one-size-fits-all platforms, today’s AI solutions are becoming …
HUD Reaffirms Cornerstone Servicing’s FHA Tier 1 Servicer Rating
Cornerstone Servicing has once again earned the Tier 1 FHA Servicer Rating from the U.S. Department of Housing and Urban Development (HUD) for 2025, a reflection of our outstanding FHA servicing performance. “Achieving HUD’s Tier 1 rating again in 2025 is a testament to our team’s focus, precision, and unwavering commitment to operational excellence,” said Walt Kieschnick, our SVP of Default Operations. …
Dana Abernathy, CMB, Honored By Virginia Mortgage Bankers Association
This award is especially meaningful to Dana, as Virginia is where she first launched her career in mortgage banking—and where she met the mentors who guided her own journey. Please join us in congratulating Dana for this well-deserved honor and in celebrating her outstanding contributions to our industry!
Celebrating Dana Abernathy, CMB: Finalist for 2025 Laurie A. Maggiano Legacy Award
Cornerstone Servicing is proud to celebrate Dana Abernathy, CMB, who has been named a finalist for Women in Housing Leadership’s 2025 Laurie A. Maggiano Legacy Award. This honor recognizes women whose accomplishments have left a lasting impact on the industry and advanced homeownership—criteria that perfectly reflect Dana’s remarkable career and influence. Reflecting on this recognition, Dana shared: “This nomination is …
Cornerstone Servicing’s Mark Kelbaugh Named 2025 HousingWire Insider
We’re proud to announce that Mark Kelbaugh, Vice President of Special Loans at Cornerstone Servicing, has been named a 2025 HousingWire Insider. This award honors operational leaders whose strategic thinking, execution, and innovation drive the housing industry forward—and Mark embodies that excellence. Mark’s leadership drives continuous evolution amid growing demand for non-conventional products—including HELOC, home equity investment (HEI), closed-end second …
The End of VASP and What Comes Next for Veterans
Cornerstone’s SVP of Default speaks with MarketWatch In a recent MarketWatch article, Cornerstone Servicing’s Senior Vice President of Default, Walt Kieschnick, shared his insights on the impact of the recently discontinued Veterans Affairs Servicing Purchase (VASP) program—an initiative designed to help VA borrowers avoid foreclosure through significantly reduced monthly payments. The piece outlines how VASP allowed the VA to purchase loans from servicers and …
Cornerstone Servicing’s Janet Martin Named 2024 HousingWire Insider
We are thrilled to announce that Janet Martin, Vice President of Digital Solutions and Communications Management at Cornerstone Servicing, has been selected as a 2024 HW Insider. This prestigious honor recognizes operational all-stars in the housing industry, and we are proud Janet is among them! “I’m honored to be named a HousingWire Insider. This recognition is a testament to our …
Heart for Service: Empowering Homeowners Through Superior Care
December 6, 2023 | Our We Empower series explores the variety of ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. Today, we’re proud to highlight Lexine James, a dedicated member of our Customer Care team, and her innate passion for serving others. Learn what drives Lex to build trust, exceed expectations, enrich …