Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. In this edition, Craig Boomer, our Vice President of Collections and Loss Mitigation, shares ways we support homeowners who are navigating hardships and unique aspects of our team and culture that set Cornerstone Servicing apart as a subservicer. How …
COMMUNICATING EXCELLENCE: Agile, Engaging and Transformative
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. We sat down with Deana Delaura to explore her role as Communications Project Manager and our approach to crafting helpful and compliant homeowner communications as the mortgage industry evolves. How does your team continuously improve our support for people …
The Mortgage Note Features Cornerstone Servicing’s Toby Wells on Retention
March 13, 2024 | The Mortgage Note recently talked to Cornerstone Servicing President Toby Wells about challenges consumers face in today’s economic environment and how a third party subservicer can help lenders best support and retain their home lending customers. While mortgage industry leaders hope for improvements after a tough year in 2023, Toby noted, there are also concerns about …
Stacy Speas Honored Among ‘Women of Inspiration’ in the Mortgage Industry
The honor recognizes Stacy as an impactful leader, fervent advocate for others, and catalyst for innovation in the evolving mortgage industry. We are proud of her ongoing transformative impact on Cornerstone Servicing, which touches every homeowner and lending organization we serve. Asked about her personal mantra, Stacy shared: “Throughout my career, my guiding philosophy has been ‘all work is work …
We Empower: 2 Decades of Excellence
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of people we serve. Eva Moody, a committed quality evaluator within our Business Controls team, has been a friendly face at Cornerstone for an impressive 20 years. In this edition, we delve into Eva’s role, her reflections on Cornerstone’s culture, and more. How …
Let’s Meet at MBA’s 2024 Servicing Solutions Conference & Expo
Will you be in Orlando February 20-23 for the Mortgage Bankers Association’s Servicing Solutions Conference & Expo? The Cornerstone Servicing team would love to connect, share servicing best practices, and brainstorm ways we can help your organization improve customer satisfaction, performance, and retention across its servicing portfolio. Let’s meet! Subservicing you can bank on. As a subservicing partner, Cornerstone Servicing …
Toby Wells to Talk Servicing Strategy at L1 Summit
Panel to discuss ‘The New Capital Markets Landscape, Servicing and How To Manage Changes’ on March 5 in Los Angeles January 23, 2024 | Toby Wells, President of Cornerstone Servicing, will delve into today’s capital markets landscape and implications for the mortgage industry in an insightful panel discussion at the 2024 L1 Summit, which runs from March 3-6 in Los …
Fueling Excellence: Empowering Through Education
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of homeowners and our subservicing clients. Continuous training and development is fundamental to our mission, strategy, and success as a subservicing partner. Spencer Martin, our Manager of Servicing Education, plays a big role in helping our organization constantly learn, improve and evolve. Learn …
Meet Cornerstone Servicing at IMB 24
January 2, 2024 | As we kick off what promises to be a busy and fruitful new year, we’re getting ready for MBA’s Independent Mortgage Bankers Conference (IMB 24), January 22-24 at the Sheraton New Orleans. We are thrilled to support the conference as a sponsor and look forward to reconnecting with friends and colleagues in the exhibit hall. Hope …
We Empower: Keeping Pace With Clients’ Needs
Our We Empower series explores the many ways Cornerstone Servicing team members make a positive difference in the lives of homeowners and our subservicing clients. As part of our Project Management team, Kody Stafford shepherds a range of business-critical projects from kickoff to launch. From onboarding new clients and products to implementing new digital solutions that improve homeowner and client experiences, learn …